Snowie of Northern Illinois (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snowienorthernil.com, interact with our online chat box, or engage our event rental and shaved ice catering services.
We collect information that you voluntarily provide to us when you fill out contact forms, request event quotes, chat with our AI virtual assistant, or sign up to receive text messages. This information may include:
Name
Email address
Phone number / Mobile number
Event details and rental preferences
We highly value your privacy. The following strict policies apply specifically to mobile information, phone numbers, and SMS data collected through our website forms, AI chat widget, or booking tools:
SMS Consent & Data Non-Sharing: Your personal information, including mobile numbers, text messaging originator opt-in data, and SMS consent, will never be shared with, sold to, rented to, or leased to third parties or affiliates for marketing or promotional purposes under any circumstances.
Purpose of Use: If you have opted in to receiving text messages from us, we will use your mobile number solely for the purpose of communicating with you regarding your service inquiries, quotes, event updates, essential account notices, and occasional promotional messages.
Opt-In Disclosure: By providing your mobile phone number, you consent to receive informational and transactional text messages from Snowie of Northern Illinois. Message frequency varies. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchase.
Opt-Out Instructions: You may opt out of receiving SMS messages at any time. Text “STOP” to 847-626-5850 or reply “STOP” to any message you receive from us. You will receive a single confirmation message verifying that you have been unsubscribed.
Help Instructions: For help or support, text “HELP” to 847-626-5850, reply “HELP” to any message, or call us directly at 847-626-5850.
We use the information we collect to:
Respond to inquiries, provide quotes, and process event bookings.
Send transactional updates, order confirmations, and customer service messages.
Send promotional updates or seasonal offers (only where opted-in).
Improve our website functionality, customer chat, and service delivery.
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.
If you have questions or comments about this Privacy Policy, please contact us at:
Phone: 847-626-5850
Website: snowienorthernil.com