Snowie of Northern Illinois (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snowienorthernil.com, interact with our online chat box, or engage our event rental and shaved ice catering services.
We collect information that you voluntarily provide to us when you fill out contact forms, request event quotes, chat with our AI virtual assistant, or sign up to receive text messages. This information may include:
Name
Email address
Phone number / Mobile number
Event details and rental preferences
We respect your mobile privacy. The following explicit terms apply to how we handle mobile information and SMS data:
No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In Disclosure: By providing your mobile number (via web forms, chat boxes, or event inquiry requests), you consent to receive automated informational and promotional messages from Snowie of Northern Illinois. Consent to receive automated marketing text messages is not a condition of purchasing any goods or services.
Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our phone number (847-626-5850). After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or reply START.
Help Instructions: If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at 847-626-5850.
Rates & Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions and event inquiries.
We use the information we collect to:
Respond to inquiries, provide quotes, and process event bookings.
Send transactional updates, order confirmations, and customer service messages.
Send promotional updates or seasonal offers (only where opted-in).
Improve our website functionality, customer chat, and service delivery.
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.
If you have questions or comments about this Privacy Policy, please contact us at:
Phone: 847-626-5850
Website: snowienorthernil.com